Welcome to a world of better hearing.
Welcome to Audiology Services of West Virginia, where we offer the highest quality Audiological services in the Mid-Ohio Valley. Our friendly team specializes in caring for the hearing impaired of all ages with services including hearing assessment, hearing aid fitting & programming, balance assessment, and much more! Our practice is committed to helping you solve your hearing and balance challenges through personalized and attentive health care.
We look forward to hearing from you, and helping you in your journey towards better hearing.
Call 1-304-428-2403 today to schedule your hearing evaluation today.
It’s our focus to provide state of the art technology with professional care at affordable prices you deserve and expect. Audiology Services of West Virginia is Parkersburg’ best option for new hearing aids and better hearing.
To schedule a hearing or tinnitus evaluation, call (304) 428-2403 or click here.
——–Most Insurances, Health Savings & Flexible Spending Accounts Accepted——
List of Services Available
- Multi-transducer air conduction testing
- Bone conduction testing
- Speech Recognition Threshold testing
- Speech in noise testing
- Word Recognition Testing
- Acoustic Reflex Testing
Hearing Aid Services:
- Hearing aid evaluations, fittings, and dispensing
- Hearing aid and earmold maintenance and repair
- Hearing aid programming for Widex, Unitron, Starkey, Phonak, Oticon, Rexton, GN ReSound, Siemens/Sivantos
- Telecoil (T-coil) activation and training for use with phone and looping technology
- Cochlear Implant Evaluations
- Follow up cochlear implant programming (for patients with Cochlear Americas brand processors)
- Follow up BAHA/BAI (bone anchored hearing aid/bone anchored implant) programming (for patients with Cochlear Americas brand processors)
- Cerumen removal
- Hearing assistive technology evaluations and dispensing (ex: remotes, FM systems, assistive TV systems, etc…)
- Aural Rehabilitation services
- Tinnitus Evaluations
- Fitting and dispensing of tinnitus sound therapy options through Neuromonics and various hearing instrument manufacturers
- Custom swim molds
- Custom hearing protection
- Custom musician’s plugs
- Industrial screenings/testing
- Audiological and hearing aid services for WV Worker’s Compensation claimants
We are proud to participate in the Veteran’s Choice Program, which offers Veterans the option to receive healthcare (including hearing healthcare) close to home rather than to travel long distances to the nearest VA hospital. Please call our office or your local VA representative to find out about this program and to see if you or a loved one qualifies!
NOTE: For all Veterans seen outside of the Veteran’s Choice Program, we offer a Veteran’s discount on services and hearing instruments*
At Audiology Services of West Virginia, we accept most insurance, HSA and flexible spending accounts. We encourage patients to call their customer service Department on the back of their ID card to double check!
If you have any questions, please feel free to call our office at (304) 428-2403.
Hearing loss is the third most common health concern behind diabetes and heart disease. Approximately 36 million Americans suffer from a either conductive, nerve, or mixed hearing loss, more than half of whom are younger than the age of 65.
Imagine for a moment we're building a home: we wouldn't purchase the materials and defer the craftsman. So when considering hearing technologies, why would you not want 3 doctors of audiology guiding you every step of the way, building the perfect solution to your needs? We don't sell hearing aids, we treat your hearing loss. Period.
Have a question? We have an answer. Have a question that was not previously answered? Submit your inquiry via our FAQ's page and we'll provide a personalized response. We recognize that you have a choice when it comes to your hearing healthcare provider. We want you to be as relaxed and informed as possible about our practice.
Audiology Services of West Virginia is an all-inclusive hearing and balance healthcare clinic specializing in medically-oriented diagnosis and treatment of hearing loss and tinnitus. Our philosophy is that hearing healthcare can affect an individual’s overall quality-of-life and should be monitored as part of an annual health physical. When a hearing problem is identified, our Doctors of Audiology will evaluate many aspects of our patient’s lifestyle and needs to help him or her select from a variety of hearing instruments and assistive listening devices.
Hearing aids are a common form of treatment for most types of hearing loss. However, hearing instruments are not always the answer. Our Doctors of Audiology have experience working with other management options such as cochlear implants, bone-anchored devices, and sound therapy options for tinnitus. Knowing appropriate communication strategies is a key to success when using any hearing instrument or device. Our audiologists have a background in aural rehabilitation and auditory-verbal therapy techniques, which ensures that our patients are equipped with all the tools necessary to take advantage of the best hearing experience possible.
We feel that is very important to select a healthcare provider with whom you feel comfortable and provides the best care. Audiology Services of West Virginia has three Doctors of Audiology who are equally qualified to give their patients the most comprehensive hearing and balance healthcare. Our Doctors of Audiology have experience in all specialty areas of audiology and have all completed their doctoral training in major medical centers. We are committed to providing the most compassionate and complete hearing healthcare in the Mid-Ohio Valley!
Carlee A. Cox Squires, Au.D:
Carlee is from Elizabeth, WV. She graduated with her bachelor of science (BS) in Speech Pathology and Audiology from West Virginia University in 2010. Carlee obtained her clinical doctorate in audiology (Au.D.) in 2014 from the Northeast Ohio Au.D. Consortium (NOAC), a partnership between Kent State University, The University of Akron, and The Cleveland Clinic. Carlee completed her doctoral externship at The Cleveland Clinic.
While attending West Virginia University, Carlee became a certified Spinning instructor and has taught classes in West Virginia and Ohio. She also enjoys many other forms of exercise. Dr. Squires is an animal lover and always enjoys sharing pet stories with her patients! Carlee also enjoys trying local restaurants and coffee shops and spending time with her family.
Audiology Interests: Rural Hearing Healthcare, Diagnostic Audiology, Hearing Instrument Technology, Aural Rehabilitation.
Madaline Parrill, Au.D:
Madaline is from Berkeley Springs, WV. She graduated with her bachelor of science (BS) in Speech Pathology & Audiology from West Virginia University (WVU) in 2013. Madaline obtained her clinical doctorate in audiology (Au.D.) in 2017 from WVU. She completed her doctoral residency at Pittsburgh Ear Associates, a private neurotology practice in Pittsburgh, PA.
Madaline enjoys spending time outside and exploring new places. She also thoroughly appreciates a good book, recipe, or espresso. More than anything, Madaline values spending time with her family and puppies. Being new to the area and a lover of local goods, she is excited to discover what Parkersburg has to offer!
Audiology Interests: Diagnostic Audiology, Hearing Instrument Technology, Cochlear Implants, Vestibular Evaluation, Electrophysiologic Evaluation, Aural Rehabilitation.
Michael Squires, Au.D:
Michael is from Clarksburg, WV. He graduated with his bachelor of science (BS) in Speech Pathology and Audiology from West Virginia University in 2010. During his time at WVU he served as the “Mountaineer Mascot” (2008-2009) as well as a member of the Gold Cheer Team (2009-2010). Michael obtained his clinical doctorate in audiology (Au.D.) in 2014 from the Northeast Ohio Au.D. Consortium (NOAC), a partnership between Kent State University, The University of Akron, and The Cleveland Clinic. Michael also completed his doctoral externship at The Cleveland Clinic.
Michael is a member of the Elizabeth United Methodist Church choir in Elizabeth, WV. He enjoys fishing, hunting, and tying flies for fly fishing. Michael grew up learning woodworking from his father. He now enjoys fine woodworking and building furniture in his own workshop.
Audiology Interests: Diagnostic Audiology, Hearing Instrument Technology, Tinnitus, Pediatrics, Cochlear Implants, Vestibular Research, Aural Rehabilitation, Patient Satisfaction Research.
Carlee and Michael Squires were married in August 2014 and reside in Mineral Wells, WV with their son (Lenen), their dog (Audie), three cats (Gray, Ebony and Kona), and a pot-bellied pig (Fancy).
Kaylee J. Porter, 4th Year Au.D. Extern:
Kaylee is from Portage Lakes, Ohio. She graduated with her bachelor of science (BS) in Communication Disorders from Marshall University in 2015. Kaylee is currently obtaining her clinical doctorate in audiology (Au.D.) from the Northeast Ohio Au.D. Consortium (NOAC), a partnership between Kent State University, The University of Akron, and The Cleveland Clinic. Kaylee will be with our team for a year to complete her doctoral externship.
Kaylee enjoys camping, hiking and boating with friends and family. She also enjoys sewing and crafting which she learned from her Mother. After graduation, Kaylee hopes to start her path towards private practice ownership in the Northeast Ohio area.
Audiology interests: Diagnostic Audiology, Hearing Instrument technology, Aural Rehabilitation, and Cochlear Implants.
Our Support Staff
Erica Whittaker, Patient Care Coordinator
Erica is from Parkersburg, WV. She received her Associate’s Degree in Paralegal Studies from Mountain State College in 2014. She has worked in a law firm, but found her passion in the medical field helping others.
Erica enjoys spending time with her husband and two rescue cats. She loves traveling and taking adventurous day trips with her husband. In her spare time, she is usually crocheting and creating fun designs.
Erica and her husband are new parents of their baby boy, Joseph, who was born in August 2018.
Allie Elschlager, Patient Care Coordinator
Allie is from Mineral Wells, WV. She has been a member of the American Academy of Professional Coders since May 2008, from where she received her certification in medical coding. She has always enjoyed working with patients and offering care anyway she can.
Allie loves spending time with her son, family, her mini golden-doodle pup and her cat. She also enjoys to bake and cook for her family or just being outside in the sunshine
Allie Moore, Patient Care Coordinator
Allie is from Parkersburg, Wv. She finished cosmetology school in 2012 and worked as a cosmetologist until 2018. She enjoys the personal relationship she’s able to build with patients through her position at this practice.
Allie enjoys spending time with her two sons (Cameron and Carter) and her pomeranian (Addie). She also enjoys music, reading, and seeing new places.
Audiology Services of West Virginia is your source for the most advanced hearing technology from professional, trusted hearing experts. Whether you are active and on-the-go, or living life at a more leisurely pace, there is a solution to fit the needs of your hearing loss and your lifestyle. There are many factors you need to consider when choosing a hearing aid. First and foremost, it is important to select a provider that you trust. Understanding your hearing needs and the various hearing aid devices available is essential to choosing the right solution for your specific needs. Our hearing doctors will help you find the most appealing and comfortable device. The first step in finding the right solution for your hearing loss is to call our office to schedule a hearing evaluation.
Audiology Services of West Virginia offers hearing aids from all major manufacturers that provide state of the art sound processing and can be virtually invisible on your ear. Current hearing aid technology is capable of helping you hear better in even the most challenging and noisy listening environments. Many of today’s hearing aids are also capable of communicating wirelessly with your phone, computer, television, MP3 player and many other devices! Audiology Services of West Virginia offers of the best selection of hearing aids in Parkersburg.
Two styles (receiver-in-canal and the completely-in-canal) are the industry leaders and represent the majority of our modern day fittings.
Dizziness & Balance
- Videonystagmography (VNG) – Considered the standard of care for vestibular testing, VNG is used for testing inner ear and central motor functions relating to the vestibular system. More accurate and comfortable than its predecessor (Electronystagmography or ENG), VNG directly measures eye movements in response to vestibular stimulation through infrared cameras. VNG consists of a battery of several sub-tests that are designed to document a patient’s ability to follow visual stimuli with their eyes and how well the eyes respond to information from the vestibular system. These subtests include:
- Occulomotor testing – This testing is designed to assess central or neurological function and visual accuracy and acuity in response to both stationary and moving stimuli. Impairments found during this testing may indicate neurological issues or a possible problem with central vestibulomotor pathways to the brain (brainstem).
- Optokinetic testing – This subtest is used to assess a patient’s ability to track a constantly moving stimulus. During this subtest, the central and neurological pathways are being evaluated for slowness or inaccuracies indicating central site-of-lesion.
- Positional / Positioning testing – The head and body are manually guided into different positions and the eyes are monitored for
- Caloric Irrigation – The ear canals are filled with warm or cool air or water. The bi-thermal irrigations measure the nystagmus response to the change in temperature of the vestibular system caused by the irrigations.
- Video Head Impulse Testing (vHIT) – a new addition to the typical vestibular battery, the head impulse test is the easiest indicator of a semi-circular canal deficiency. This test will give accurate functional information relating to all 6 semi-circular canals and will help point to site of lesion and help with proper rehabilitation.
- Electrophysiological Testing – This testing is designed to monitor electrical brainstem and muscle potentials using electrodes and advanced computer software and may include:
- Vestibular Evoked Myogenic Potentials (VEMP) – The VEMP is a neurophysiological assessment technique used to assess the function of the otolithic organs of the inner ear. This testing complements information provided by vHIT and caloric information relating to a patient’s symptoms of vestibular distress.
- Electrocochleography (EcochG) – EcochG is a technique of recording electrical potentials generated by the cochlea and auditory nerve in response to sound stimulation and can provide functional information as to whether or not a patient has a normal cochlea, increased inter-cochlear pressures, or an abnormal opening (fistula or dehiscence) in the vestibular system that may be causing symptoms of dizziness or vertigo.
- Auditory Brainstem Response (ABR) – the ABR is a measurement of electrical activity in the brainstem as a response to sound. It is used to determine approximate level of hearing sensitivity from newborn to adult.
- Audiological Testing – This testing is designed to assess the peripheral auditory function of a patient and provides valuable information relating to disorders that affect both auditory and vestibular function. Testing includes:
- Pure tone audiometry – Basic audiometry evaluates for hearing loss of any type. Patterns of hearing loss, along with detailed case history and other testing information may indicate a particular disorder.
- Speech Audiometery – Testing speech is key to audiometry as many disorders involve more central (brainstem or cortical) processing. Therefore, a patient may have a mild hearing loss but severe difficulty understanding speech. This testing is part of our basic battery.
- Tympanometry – Evaluation of the tympanic membrane and middle ear system is key to knowing if, mechanically, sound can be accurately transmitted to the inner ear. This testing can also provide crucial information that will affect the vestibular batter. For example, if a patient has an ear infection, caloric irrigations will yield inaccurate results. Tympanometery will discover this issue so that it can be treated prior to further testing.
- Acoustic Reflex Testing – The acoustic reflex test evaluates how the middle ear system, cochlea, nerves and lower brainstem work together to interpret loud sounds. Along with tympanometry and pure-tone testing, this test will discover if electrophysiological testing is warranted or contraindicated.
Hearing Loss Facts:
- Approximately 30 million Americans have some degree of hearing loss.
- Prevention and early identification of and intervention for hearing loss are crucial for developing, maintaining or improving communication and quality of life.
- An estimated four out of five adults over 55 years of age have hearing conditions that can be helped by a clinical audiologist.
- Hearing loss can affect communication, emotional and physical health, education, work and personal relationships.
- Hearing loss can happen to anyone at any age.
Signs of Hearing Loss
- Frequently asking people to repeat themselves,
- Often turning an ear toward a sound to hear it better,
- Understanding conversation better when looking directly at faces,
- Losing the conversation in groups,
- Keeping the volume of radio or TV at a level others say is too loud,
- Having pain or ringing in the ears,
- Having difficulty hearing on the telephone,
- Hearing people “mumble” or not speaking “clearly,”
- Sometimes “hearing” but not “understanding” what others say.
The Impact Of Hearing Loss
Hearing loss restricts one or more dimensions in the quality of life including communication ability, mental status, emotional and social function. Hearing impairment has been shown to:
- Negatively impact communicative behavior,
- Alter psychosocial behavior,
- Increase physical and mental tension,
- Strain family relations,
- Limit the enjoyment of daily activities,
- Reduce sense of well-being,
- Jeopardize safety and security,
- Affect efficiency at work and interactions with co-workers/clients,
- Interfere with the ability to live independently,
- Interfere with:
medical diagnosis, treatment, and management;
therapeutic interventions across all disciplines.
For Individuals With Hearing Loss
- Tell others how best to talk with you.
- Face your audience directly.
- Position with back-lighting.
- Anticipate and make a plan for difficult situations.
- Pay attention.
- Concentrate on the speaker.
- Integrate visual and written cues.
- Ask for clarification.
- Acknowledge when communication is not understood.
- Defer conversation when fatigued.
- Show appreciation for efforts made when others assist you.
For Individuals Conversing With Those Who Have Hearing Loss
- Get attention first.
- Face and speak directly.
- Position for face-lighting.
- Avoid noisy environments.
- Ask how to facilitate communication.
- Refrain from shouting.
- Speak clearly at a moderate pace.
- Keep mouth cues clear.
- Use facial expressions and gestures.
- Rephrase if communication is not understood.
- Give cues when changing subjects in conversation.
- Be patient if response is slow.
- Stay positive and relaxed.
- Be respectful.
Audiology Services of West Virginia offers a wide variety of custom and non-custom hearing protection at affordable prices from the most trusted ear mold manufacturers in the world. Make an appointment today to get fitted with custom hearing protection so that you can help to avoid damage to your hearing.
Noise is one of the most common causes of hearing loss, and one of the most common occupational illnesses in the United States. A single shot from a firearm, experienced at close range, may permanently damage your hearing in an instant. Repeated exposures to loud machinery may, over an extended period of time, present serious risks to human hearing.
- 10 million Americans have already suffered irreversible hearing damage from noise;
- 30 million are exposed to dangerous noise levels each day.
- The effects of noise on hearing are often underestimated because the damage takes place so gradually.
How much is too much noise?
Click on image to view noise chart.
Audiology Services of West Virginia offers a wide variety of musician’s monitors for professionals and amateurs alike. Musician’s monitors are ideal for listening to a personal mix of music, vocals and/or instrumentation while at the same time protecting the musician from damaging levels of noise exposure.
What is Tinnitus?
The doctors at Audiology Services of West Virginia are skilled in the evaluation and treatment of tinnitus. If you or someone you know suffers from tinnitus, we urge you to contact our clinic today to schedule your evaluation.
TINNITUS (RINGING IN THE EARS)
Tinnitus is the perception of a sound that has no external source. Some of the more common sounds reported are ringing, humming, buzzing, and cricket-like noises. It can be constant or intermittent and is heard in one ear, both ears or in the head. Tinnitus can originate in the middle ear (behind the eardrum) or in the sensorineural auditory system.
MANAGEMENT OF TINNITUS
For most tinnitus sufferers, there is no cure. There is no pill or surgery that has been shown to eliminate tinnitus in scientific studies that have been replicated and accepted by the healthcare community.
There are some important exceptions to this. Some forms of tinnitus, particularly middle-ear tinnitus, can be treated. Sometimes a medication can cause tinnitus, and stopping or changing medications can eliminate the tinnitus (check with whoever prescribed the medication).
There are two broad categories of treatments that help people adjust to their tinnitus.
- Counseling can be beneficial with thoughts and emotions, hearing, sleep and concentration. One example of this approach is Tinnitus Activities Treatment, which includes individualized collaborative counseling in each of these areas.
- Sound Therapy. Many tinnitus sufferers report that the presence of background sound reduces the prominence or the loudness of their tinnitus. The background sound can be present in the environment (e.g. fan noise). There are nonwearable devices that produce pleasant background sound (e.g. raindrops). Additionally, wearable maskers or sound generators are available that produce a ‘shhh’ noise (these can also be combined with hearing aids). The use of hearing aids improves communication, reduces the stress associated with intensive listening, and also can partially mask the tinnitus. Music can also be very effective in nonwearable and wearable devices.
- Self-help Books. There are also some excellent self-help books available. CALL TO FIND OUT MORE.
Audiology Services of West Virginia is proud to be a part of the Cochlear Provider Network and is skilled at the assessment, fitting and adjustment of cochlear implants, hybrid hearing and bone anchored hearing aids.
Hearing loss can strike anyone of any age at any time. Perhaps you’ve had it since childhood. Perhaps you first noticed it at work, struggling to hear co-workers or presentations. Perhaps it was at a party. Or, perhaps, it’s been a part of your life for so long that you can’t remember how it started.
Just as no two stories of hearing loss are the same, neither are the stories of overcoming it. In many situations, Cochlear™ can help with one of these treatment options – hybrid hearing, a cochlear implant or a bone conduction implant. To determine if either is right for you, schedule an appointment with a one of our audiologists to start the discussion.
Designed to help adults and children with severe to profound hearing loss, our Cochlear™ Nucleus® System mimics the natural hearing function of the inner ear. Using a uniquely designed electrode, it bypasses damage to the inner ear and delivers sound directly to your cochlea.
How Cochlear Implant Hearing Works?
- Microphones on the sound processor pick up sounds and the processor converts them into digital information.
- This information is transferred through the coil to the implant just under the skin.
- The implant sends electrical signals down the electrode into the cochlea.
- The hearing nerve fibers in the cochlea pick up the signals and send them to the brain, giving the sensation of sound.
Designed to help adults with high-frequency hearing loss, our Cochlear™ Nucleus® Hybrid Implant System is a combination of two proven technologies brought together. It’s the only FDA-approved hearing solution that restores access to the high-frequency hearing you are missing through cochlear implant technology, while enhancing your low-frequency hearing through acoustic amplification—all in one device.
*Hybrid hearing approved only for use with the Hybrid L24 Implant.
Bone Conduction Implants
Designed to help people with conductive hearing loss, mixed hearing loss and single-sided deafness, the Cochlear Baha® System utilizes your body’s natural ability to conduct sound. By connecting to the bone behind your ear, the Baha System bypasses the damaged outer or middle ear and sends sound directly to your healthy inner ear, where sound comes to life.
Personal Sound Amplifiers
At Audiology Services of West Virginia we realize that not everyone needs or is ready for traditional hearing aid amplification. In some cases minor communication challenges may require just a little help from a personal sound amplifier. We proudly offer the Starkey AMP as well as The Bean Quiet Sound Amplifier by Etymotic Research to fill this need. Schedule an appointment today to see if AMP or The Bean is right for you!
The AMP made by Starkey is offered as an invisible option to tackle minor communication difficulties where hearing aids are not yet warranted. The AMP is comfortable, easy to use, and is programmable by an audiologist, which is different than most amplifiers available!
The BEAN® Quiet Sound Amplifier®
The BEAN® amplifies sounds and enhances your hearing experience so your conversations become more effective in the car, in social situations, and at a distance. It comes in two models–The BEAN and the T-coil BEAN.
“Dr. Carlee and her staff are courteous and very helpful. Dr. Carlee explained all of my options and thoroughly demonstrated the use and maintenance of my new hearing aids. They REALLY make a difference!”
“Because of my severe hearing loss I was able to receive my hearing aids through WV Rehabilitation Services at no charge. I saw Drs. Squires’ ad on TV and because they were young I felt [they were] more up to date with new technology. From my very first visit I was treated so warmly by Dr. Carlee and her staff...
“Both Dr. Carlee and Dr. Michael Squires were professional yet very pleasant to me as their patient. They answered questions in an every-day, lay-person’s language. I am very pleased with both Drs. and would recommend them, their hearing aids, and the manner I was tested to anyone who would need to see an audiologist. Thank you both for your competent way of dealing with a “happy patient!”
“[They are] very good and informative. [I] loved that you could try [hearing aids] for a week!”
“Two of the best young people I’ve met in a long time! Real doctors, not hearing aid salespeople. They really care. [I am] glad they are here to help us hear! I highly recommend them!”
“Over the past few years my hearing has been getting progressively worse, especially in the high frequency ranges. In 2011, I tried out hearing aids of the same brand, Widex, [with a different provider] but I returned them after 30 days. In 2015, I read [a] news article about...
“Hearing loss is extremely frustrating. Anyone suffering a loss of hearing needs a good audiologist who can make a big difference in your ability to hear well. Carlee and Michael have made a commitment to practice audiology in this area. They are young, well educated, and they know the newest technologies...
I purchased hearing aids through Audiology Services of WV and worked with Carlee Cox Squires, AuD. My experience has been very positive. The staff has been pleasant, courteous, and informative. They were patient in working with me [and] allowing me two trial runs with hearing aids before my final purchase. Hearing aids take some time for adjustment, but with time they become beneficial. I highly recommend Audiology Services because of the professionalism they exhibit and the ability to work with patients with hearing loss.
For your convenience, the following forms will assist us in spending quality time with you during your visit with us. Audiology Services of West Virginia forms can be downloaded, printed and completed at your convenience. Please complete intake, case history, and questionnaire forms that pertain to you and bring them with you on your first appointment.
At Audiology Services of West Virginia, we want to accommodate a variety of financing options making it easy for you to receive the care and hearing assistance products you need. We offer 0% financing with approved credit. Call our office for details.
We accept the following other financing options:
We’d love to hear from you!
2012 Garfield Ave Suite 4
Parkersburg, WV 26101
Phone: (304) 428-2403
Fax: (304) 428-3270
Email: [email protected]
Monday-Thursday 8:00 AM – 5:00 PM
Fridays 8:00 AM – 2:00 PM